Online pole dance shop
Buy Individual Tutorials Here
frequently asked questions
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Measure your lower mid thigh above the knee cap whilst sitting on the floor with the quad engaged!
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We recommend you size down if you are in between sizes :)
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Absolutely! We ship internationally and provide full tracking for every order, so you can see exactly where your parcel is on its journey. We want your items to reach you safely and on time! Please note that buyers are responsible for any import duties, taxes, or customs fees.
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Final Sale Items: For hygiene and safety reasons, our knee pads are final sale and cannot be returned or exchanged unless a genuine manufacturing fault is identified.
Change of Mind: We do not offer returns or refunds for change of mind, preference, or incorrect sizing or shade selection. Please check our size charts and product descriptions carefully before purchasing.
Faulty Products: We want you to be completely happy with your knee pads. If there’s a fault or defect, you can return them within 30 days of delivery for a replacement or refund.
To keep things fair for everyone
Returns are accepted only if the product is faulty or not as described.
Items must be returned in reasonable condition, with no signs of misuse, heavy wear, or damage caused after delivery.
Normal wear and tear, accidental damage, or issues caused by improper use aren’t covered.
Proof of purchase is required & Customers Cover any Postage.
If you believe your item is faulty, please contact us Polewithpaige@gmail.com
Include your order number, photos of the product and packaging, and a clear description of the issue so our team can assist.
Apparel & Other Items: Can only be replaced if they arrive faulty or damaged. We do not offer returns or exchanges for change of mind or sizing on these items.
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As a small business, we are unable to cover the costs of orders that are not collected, refused, or returned to us due to incorrect details provided at checkout.
If a parcel is returned to us, we can arrange to re-ship the order once the new shipping fee has been paid.
Original shipping costs are non-refundable.
Refunds are not available for parcels returned due to non-collection or failed delivery.
We kindly ask that you double-check your shipping details at checkout and track your parcel to avoid missed deliveries.
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Use the Contact form or email me polewithpaige@gmail.com for Wholesale/Studio Bundle Prices on Knee Pads!
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Do you want to become a Brand Ambassador for PolewithPaige? Receive Cheeky Discounts as an Affiliate! Drop us your email and Instagram Handle on our Contact form for more info and if you are the right fit we will be in touch :)